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chpalerm
‎05-29-2019
chpalerm
Cisco Employee
I joined Cisco in January 2010, after over decade with a global SI (systems integrator) consulting firm. While there, I was aligned to the Portals, Content, and Collaboration group. I helped enterprise customers with their transition from Web 1.0 to Web 2.0. My focus was on enterprise portals, enterprise content management, and collaboration tools. I have continued this evolution at Cisco, where I am helping customers transition from Web 2.0 to Enterprise 2.0 where the focus is more on the social aspects of collaboration. I oversee two primary streams within Cisco Advanced Services. One is the services development around Spark - where we not only deal with the technology aspects and actual deployment for our customers, but also (and even more importantly) we deal with the strategic and cultural areas. This areas include identifying collaboration pain-points, use case architecting, user group profiling, adoption & change management, etc. The second area I oversee if the go-to-market between Jive and Cisco. I enjoy interacting within this community to hear the collaboration challenges customers and others are facing as we all take part in this shift towards a new way of working with social and persistent messaging! Expertise: Cisco Spark, Jive, Jive-for-Jabber, Jive-for-WebEx, Social Collaboration, Social Collaboration Adoption, Collaboration Use Cases, Social Software, WebEx Social, Enterprise Collaboration, Enterprise Portals
I joined Cisco in January 2010, after over decade with a global SI (systems integrator) consulting firm. While there, I was aligned to the Portals, Content, and Collaboration group. I helped enterprise customers with their transition from Web 1.0 to Web 2.0. My focus was on enterprise portals, enterprise content management, and collaboration tools. I have con
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Member since ‎02-16-2010
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Date Registered ‎02-16-2010 10:47 AM
Date Last Visited ‎05-29-2019 12:06 AM
Total Messages Posted 46
Total Helpful Votes Received 2
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