About Jeremy Gilliand

Jeremy Gilliand · 12-01-2010

I'm sure I'm probably over looking something simple but here is my problem.I have a shared DN that forwards to Unity but instead of the Call Handler greeting I am geeting the Auto Attendant. The Call Handler is set to record a message and send it to...

Jeremy Gilliand · 12-02-2010

This is a direct call on and off network to the shared DN.The routing rule states:OnBothAnyAny2947AnyAlwaysSend to greeting for NGAL J6 HELPDESK VOICEMAILI do not have the extension listed in the Call Handler.

Member Since	‎11-12-2010 07:25 AM
Date Last Visited	‎09-20-2018 12:37 PM
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Shared DN not forwarding to Call Handler

Re: Shared DN not forwarding to Call Handler