So one of my customers is having a problem with their single number reach. It rings the desk phone properly, but does not ring the users cell phone. After quite a bit of testing with different cell phone's, It was found that all AT&T phones (tested ...
Marcus,
Were you ever able to figure this one out? I have a user with 8841 phone, on firmware sip88xx.11-7-1-17 with Wireless Headset Hookswitch Control enabled that is disconnecting after ~20 seconds.
Thanks!
Hi Solomon, Did you ever get the steps to complete this? I'm going through my first BE6KS, and I'm still unable to find a guide or documentation specific to the 6KS. Thanks, Alex
The fix ended up being under the PRI configuration in CUCM. unchecking the "Redirecting Number IE Delivery— Outbound " box fixed the issue. Thanks for the assistance.
George, Thanks for the response. I have actually opened a TAC case on this issue. But, I did run the isdn debug, and you can see a disconnect. Signs tend to point to the problem being on the service providers side.
