About mathieucouturier

mathieucouturier · 12-15-2014

Hi, The codec was version TC4.2.1 and everything was working great.We updated the codec to TC7.2.1 and now the camera is not detected by the codec. The bottom-left LED on the camera is white (greenish).We tried to downgrade the codec to TC4.2.4 but t...

mathieucouturier · 08-25-2015

Hello Mohamed,The camera was replaced by Cisco.

Member Since	‎12-15-2014 06:19 AM
Date Last Visited	‎08-18-2017 03:50 AM
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C20 camera not working after update to TC7.2.1

Hello Mohamed,The camera was