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Hello,I'm new to finesse gadgets. I've written a simple gadget that does a makerequest to an API that logs a phone number (used for outbound dialer exclusions). This all works great on my laptop, but when i tested on the agent laptop it seems like ...
Thanks for the reply. This makes sense and may also help explain why, when i do my after hours testing, i can place 200 calls w/out issue, but during business they are seeing the problem. Response times may be slower during day.... I'll give your s...
Hello,So, I'm using the code described in this post in a 10.5 environment. We deployed the gadget and are seeing an ~20% failure rate on the dialog.restRequest API call. It is completely random. The UI basically allows agents, when in wrap-up, to ...
