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This is an unexpected error that I will share with the community. It was recommended on a previous post that a manual process to update to 2.11.0.2 was needed to be followed. I ran the manual process to update a Collector server from 2.11.0.1 to 2.11...
I upgraded to 2.11.0 and manually applied the patch to 2.11.0.1 as per the instructions. I received the notification that a new software update 2.11.0.2 for Collector is available. There are no specific update instructions related to this release (th...
I am attempting to update to the new CollectorVersion 2.9.0 from 2.8.1.8. The ssh level admin, collectorlogin and root passwords were requiring reset under 2.8.1.8 when I went to start the backup/migration script part of the upgrade. I logged into ad...
Our current environment: TMS v.15.4.0 hosted on a Windows Server 2008 R2; a remote SQL database server 2008 (a separate server) hosting the TMS database. We also have TMSXE (v.5.4.0) running on a separate Windows Server 2008 R2. In summary, there are...
I would agree it is not an issue with my credentials, but rather how it is attempting to use them from the routine called from the GUI. Both the establishment of the credentials page and the clicking on update now first reach out to concsoweb-prd.cis...
Okay thanks for the information on the manual upgrade. Any known resolution timeframe on addressing the issues related to the login credentials and has it been previously logged as a defect? It would appear based on the inability to validate the cred...
Hi Andre, Thanks for the quick response. That command works. I had upgraded another collector to 2.9 last week and sudo - was giving me just a password prompt that took me to root on that system. Moving on to this other one I expected the same beh...
Yes I do:Result of the command: "ping 208.91.112.52"Type escape sequence to abort.Sending 5, 100-byte ICMP Echos to 208.91.112.52, timeout is 2 seconds:!!!!!Success rate is 100 percent (5/5), round-trip min/avg/max = 20/20/20 ms Result of the command...
Hi Patrick
Yes, you are right, To correct. got the following error when "Use HTTP" was checked.
After unchecked the checkbox and resaved, it started working.
Under Server Address, I use the FQDN of the TMS server. I also tried IP address of TMS an...
