HiI am using CCX 5.01 and when agent finishes call and starts workflow, she gets the following errorThe agent or workflow initiated action request failed.Any thoughts?cheersShahid

HiIs it possible to configure CISCO UNITY Bridge to talk to more than one Octal messaging system. what I have is as followsoctal---unity bridge-cisco unity 4.21 , central siteoctal (needs to be integerated with unity bridge)---unity 4.21 , remote sit...

HiI would like to add another message store in addition to existing MS EX2K3. Which is first message store server. I ran Message store configuration utility, but I could only see now new EX2K3 server as default server but not the old message store. A...

Hi,I have 4 unity servers in AD domain. I would like to setup Digital Networking and cross server logon between them.Apart from setting up Dialing Domain, and DialID, what else do I need to configure?All servers are part of same Dialing Domain but ea...