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HiI am using CCX 5.01 and when agent finishes call and starts workflow, she gets the following errorThe agent or workflow initiated action request failed.Any thoughts?cheersShahid
HiIs it possible to configure CISCO UNITY Bridge to talk to more than one Octal messaging system. what I have is as followsoctal---unity bridge-cisco unity 4.21 , central siteoctal (needs to be integerated with unity bridge)---unity 4.21 , remote sit...
HiI would like to add another message store in addition to existing MS EX2K3. Which is first message store server. I ran Message store configuration utility, but I could only see now new EX2K3 server as default server but not the old message store. A...
Hi,I have 4 unity servers in AD domain. I would like to setup Digital Networking and cross server logon between them.Apart from setting up Dialing Domain, and DialID, what else do I need to configure?All servers are part of same Dialing Domain but ea...
Thanks,So, basically I do need to add UNITY Nodes and OCTAL Nodes configuration on bridge serverfor remote site.My Bridge is in USA and my octal message store is in UK. My Unity server which I want to talk to Octal is also in UK.So, the Bridge server...
Rahat bahi,Sure, you can exclude the users from listing them in the cooperate directory. I did in past for customer, was long time ago. let me get back to you.cheersshahid
