At the request of the TAC I ran several show tech-support commands however despite the output from the command I cannot find the tech-support files anywhere in the file system. sysadmin-vm:0_RP0# show tech-support ctrace
Thu Dec 29 13:07:20.910 UTC+...
I am able to see the file in the directory as you demonstrated above, however when I try to connect to the router from our central FTP server which we use to download firmware, or upload show tech-support files I do not see the tech-support file in t...
No files RP/0/RP0/CPU0:[host]#dir /misc/disk1//showtech/
Thu Dec 29 21:04:20.131 UTC
Directory of harddisk:/showtech/
No files in directory
38851204 kbytes total (31918272 kbytes free)
RP/0/RP0/CPU0:[host]#
