Hello Anthony, I was able already to use FTP do upload the file, but i was here a question within the code you provided. I have seen here the use of the variable was_successful, in order to identify a failure in the script. But i want to know how can we identify if the FTP upload failed and then change the variable in order to save the message on a different folder. In order to avoid filling up the disk i will be using a Script to clean the folder of the UCCX where the temporary recordings are stored using CLI Commands, but i will need also to make sure that a recording is always available if there is a failure. Cheers, ... View more

Hello Anthony, I have tested this, and i have seen that afterwards i will have a problem here as apparently i need to store the 'temporary file' on the UCCX Custom directory first, and then transfer it to FTP. So here is the problem i see: 1. After a sucessufully transfer i will not be able to delete the temporary file, so on a long run the disk will be out of space and the UCCX can crash. 2. User the same temporary file that will be overwritten each time a transfer is made, is also a problem as i could get different instances trying to access this file. 3. Also if the transfer fails it will be interesting to send an email when this occurs. I believe this would be easy to achieve. I tested uploading directly the Document object created by Gravaçao but i was not able to do it as the FileInputStream does not accept this object. Thanks for your valuable assistance. Cheers, José ... View more

Hello Anthony, Yep... that is what i wanted indeed. You just opened a brand new world in UCCX Scripts for me now that i saw how to use Java Class in here. My only concern is that the script migth take too long, but i guess i need to do some stress test to check it out. Thanks or the help, Cheers ... View more

Hello Anthony, By any chance have you been able to upload a file to a FTP site directly from the script? I have seen that on Cisco Unified Contact Center Express Expression Language Reference Guide, they are making a reference to URL Literals with FTP, namely: URL[ ftp://12.12.12.12:8080/schedule.doc ] This would be interesting if the script could upload the file to a FTP. Cheers, Jose ... View more