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Hello Team,I have found some values on the database that are not consistent with the DBSchema for UCCX 8.0.For example. I found on a production system several entries where several sessionid do not have a connection between ContactServiceQueue and Co...
Hello,I have configure geolocation on the CUCM and it is sending the GEOLOCATION information into the CUBE. But at the moment this information is not being passed over to the operator and being dropped on CUBE.I have also enabled CUBE to send all the...
Hello,I was wandering if the Unified Communications OS used on UC platforms like (CUCM, Presence, UCCX) are able to support ssh certificates in order to connect to the CLI Command Line. This way there would be no need to use the user and password aut...
Hello,I had a script on UCCX7 that was storing customer recordings in the filesystem when calls are not handled in a timely fashion so that the contact Center could contact them afterwards.I have seen that now on UCCX8 the procedure has changed and i...
Hello.I am trying to configure the CUPC to read Voicemails with Unity 5.01. The imap server is Domino IMAP4 Server Release 6.5.5FP2.I see that the logon in working well but i am having a problem when trying to download the messages, as i am getting t...
Hello Fernando,How is life going ? Holliday coming up, hope so Just checked this post on fast google search and got all the answer i needed. Thanks for the help.Cheers,Jose
Hello Randy,Indeed the Q&A clarified most of my questions, and at the moment i have only one point that i would like you to clarify.The point is regarding the impact of MTP Software co-located with the CUBE. Can provide me some feedback on this topic...
Hello Randy,I am interested on both the 2900 and 3900 series. I was looking for a document that would explain this details but i have not yet found one that is clarifying. Is this dependent of the RAM installed on the platform as if i increase the to...
Hello Randy,I am doing some planning design for a Telephony provider regarding the best practices that can be aplied to several CUBE's with SIP Trunk integrations. And i would like to know your opinion regarding the impacto of MTP Software on a CUBE ...
Hello Prashanth,Thanks for your help. Yes this is for reporting purproses, but i will be interested in understand why i have here entries that are not related check this example:select * from ContactQueueDetail cqd where cqd.targettype = 0 and cqd.ta...
