I'm doing the upgrade just like this right now.....the problem for me was that the ac app user and ACDevice auth user password need to be 12345 and also put the controlled devices and pilot points as a controlled device as well. Then restart the CTI ...
How did you run the checksum on the combined iso file? I'm having trouble running my upgrade. It keeps failing. It does download my files okay, but when I go to run it, even with or without a reboot at the end, it gives me an error. Okay, so I've do...
