Hello guys.I'm trying to set up a new call flow on our UCCE 11.6(1) deployment. At this new flow, the agent has to send the call back to the IVR (Cisco CVP) to be queued again and it will be eventurally answered by another skill group.The issue is th...

Hi guys, can you help me with something? I'm building a CVP script using Call Studio application. Using the Digits Element, the application collects 11 to 14 digits entered by the user. After that, I need to identify the number of entered digits (len...