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About janinegraves
05-24-2022
janinegraves
Rising star
Awards
2
Spotlight Awards
English Community, Developer of the Month, January 2020
English Community, Developer of the Month, February 2021
Recent Badges
Awards
Recent Badges
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Stats
Member since
04-11-2006
815
Posts
686
Helpful
104
Solutions
Latest Contributions by janinegraves
Latest Contributions by janinegraves
Discussions janinegraves has Participated In
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Re: Dialogflow ES and CVP 12.6.1
Created by
janinegraves
in
Contact Center
05-17-2022
05-17-2022
Thanks David, please let me know what you find out.Also - I've installed ES10 on my CVP12.6.1 but st...
Re: This is where XPath comes to
Created by
janinegraves
in
Contact Center
05-17-2022
05-17-2022
If you just want to know if it's Canada, or US, or niether - then couldn't you just create a comma-s...
Re: * as term char in cvp
Created by
janinegraves
in
Contact Center
05-16-2022
05-16-2022
If you want to set * as the termchar, then yes you can set it in the root document. Name: termchar V...
Re: * as term char in cvp
Created by
janinegraves
in
Contact Center
05-16-2022
05-16-2022
You can't set the termchar to two different values.You can set it to # or set it to * but not both.
Dialogflow ES and CVP 12.6.1
Created by
janinegraves
in
Contact Center
05-12-2022
05-12-2022
Hi,Has anyone gotten VVB 12.6.1 to work with Google Speech to text or the Dialogflow Intent element?...
Re: CVP unending loop in certain cases
Created by
janinegraves
in
Contact Center
05-11-2022
05-11-2022
It's ok to put the fetchtimeout in the root document, but not thefetchaudio. You can move the fetcha...
Re: Database connection timing out in CVP Application
Created by
janinegraves
in
Contact Center
05-11-2022
05-11-2022
Be sure you restart VXML Server after making any changes in context.xml.
Re: CVP unending loop in certain cases
Created by
janinegraves
in
Contact Center
05-11-2022
05-11-2022
I think this happened recently and the fix was to remove from the RootDocument the vxml property nam...
Re: Database connection timing out in CVP Application
Created by
janinegraves
in
Contact Center
05-10-2022
05-10-2022
I'm surprised that TAC didn't find this problem, because one of myformer students had this issue man...
Re: audacity help needed for cce/cvp audio
Created by
janinegraves
in
Contact Center
05-01-2022
05-01-2022
Thanks Elliot - seems like they simplified the process. It worked for me, many thanks!
audacity help needed for cce/cvp audio
Created by
janinegraves
in
Contact Center
04-30-2022
04-30-2022
Hi,I'm trying to export audio recordings from audacity to use with CVP. I hear silence when I call i...
Re: CVP vxml timeout issue
Created by
janinegraves
in
Contact Center
04-04-2022
04-04-2022
Your app looks okay and the VVB 'should' play the Music.wav repeatedlyuntil the call flow returns (o...
Re: Deploying CVP VXML application Manually
Created by
janinegraves
in
Contact Center
03-23-2022
03-23-2022
If you look here, they have a sample of a java code to execute whatyou're after.They explain "This s...
Re: Call Studio Properties - fetchtimeout, fetchaudio, fetchaudiodelay
Created by
janinegraves
in
Contact Center
03-23-2022
03-23-2022
With VVB I've definitely noticed weird things with fetchaudio property. For example, if you DON"T in...
Re: Character limit on CVP Folders for prompts
Created by
janinegraves
in
Contact Center
03-20-2022
03-20-2022
I believe the only size limit for folder names with ICM is based on thesize of the variable named us...
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Public Statistics
Date Registered
04-11-2006
11:59 AM
Date Last Visited
05-24-2022
08:36 AM
Total Messages Posted
815
Total Helpful Votes Received
686
Helpful Votes Given To
User
Helpful Count
bill.king1
25
TulioDiniz
5
Omar Deen
25
david.macias
10
AlexIancu91604
5
See all >
Helpful Votes From
User
Helpful Count
bill.king1
49
00usw4ft5E6i9G5
Xz5d6
5
terri.rose
5
Joe Gilbert
7
Mark.Jones(Virt
ualTrainer)
80
See all >
Awards
Community Spotlight Award
English Community, Developer of the Month, January 2020
Community Spotlight Award
English Community, Developer of the Month, February 2021