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janinegraves
‎05-24-2022

Rising star
Awards
2
Spotlight Awards English Community, Developer of the Month, January 2020 English Community, Developer of the Month, February 2021
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600 Helpful Vote
Spotlight Award
300 Helpful Vote
CCP Member
100 Helpful Vote
50 Accepted Solution
15 Accepted Solution
1 Accepted Solution
5 Accepted Solution
30 Helpful Vote
Stats
Member since ‎04-11-2006
815
Posts
686
Helpful
104
Solutions

Re: Dialogflow ES and CVP 12.6.1

Created by in Contact Center
05-17-2022
05-17-2022
Thanks David, please let me know what you find out.Also - I've installed ES10 on my CVP12.6.1 but st...

Re: This is where XPath comes to

Created by in Contact Center
05-17-2022
05-17-2022
If you just want to know if it's Canada, or US, or niether - then couldn't you just create a comma-s...

Re: * as term char in cvp

Created by in Contact Center
05-16-2022
05-16-2022
If you want to set * as the termchar, then yes you can set it in the root document. Name: termchar V...

Re: * as term char in cvp

Created by in Contact Center
05-16-2022
05-16-2022
You can't set the termchar to two different values.You can set it to # or set it to * but not both.

Dialogflow ES and CVP 12.6.1

Created by in Contact Center
05-12-2022
05-12-2022
Hi,Has anyone gotten VVB 12.6.1 to work with Google Speech to text or the Dialogflow Intent element?...

Re: CVP unending loop in certain cases

Created by in Contact Center
05-11-2022
05-11-2022
It's ok to put the fetchtimeout in the root document, but not thefetchaudio. You can move the fetcha...

Re: Database connection timing out in CVP Application

Created by in Contact Center
05-11-2022
05-11-2022
Be sure you restart VXML Server after making any changes in context.xml.

Re: CVP unending loop in certain cases

Created by in Contact Center
05-11-2022
05-11-2022
I think this happened recently and the fix was to remove from the RootDocument the vxml property nam...

Re: Database connection timing out in CVP Application

Created by in Contact Center
05-10-2022
05-10-2022
I'm surprised that TAC didn't find this problem, because one of myformer students had this issue man...

Re: audacity help needed for cce/cvp audio

Created by in Contact Center
05-01-2022
05-01-2022
Thanks Elliot - seems like they simplified the process. It worked for me, many thanks!

audacity help needed for cce/cvp audio

Created by in Contact Center
04-30-2022
04-30-2022
Hi,I'm trying to export audio recordings from audacity to use with CVP. I hear silence when I call i...

Re: CVP vxml timeout issue

Created by in Contact Center
04-04-2022
04-04-2022
Your app looks okay and the VVB 'should' play the Music.wav repeatedlyuntil the call flow returns (o...

Re: Deploying CVP VXML application Manually

Created by in Contact Center
03-23-2022
03-23-2022
If you look here, they have a sample of a java code to execute whatyou're after.They explain "This s...

Re: Call Studio Properties - fetchtimeout, fetchaudio, fetchaudiodelay

Created by in Contact Center
03-23-2022
03-23-2022
With VVB I've definitely noticed weird things with fetchaudio property. For example, if you DON"T in...

Re: Character limit on CVP Folders for prompts

Created by in Contact Center
03-20-2022
03-20-2022
I believe the only size limit for folder names with ICM is based on thesize of the variable named us...
Public Statistics
Date Registered ‎04-11-2006 11:59 AM
Date Last Visited ‎05-24-2022 08:36 AM
Total Messages Posted 815
Total Helpful Votes Received 686
Helpful Votes Given To
Awards
Community Spotlight Award
English Community, Developer of the Month, January 2020
Community Spotlight Award
English Community, Developer of the Month, February 2021