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janinegraves
Online
Rising star
Written and teaches CVPD Call Studio scripting course since the release of Call Studio. Previously taught for Nuance/Scansoft, Audium, Nortel/Periphonics. VoiceXML Certified. Winner of Cisco VIP award for 3 years for DevNet participation. Expertise: CVP, IVR, Programming, Scripting, Java
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Spotlight Awards English Community, Developer of the Month, January 2020
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300 Helpful Vote
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100 Helpful Vote
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1 Accepted Solution
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30 Helpful Vote
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Member since ‎04-11-2006
685
Posts
331
Helpful
88
Solutions

Re: NoSuchElementException

Created by in Contact Center
06-02-2020
06-02-2020
Hi Rob, Did you ever figure this out?

Re: NoSuchElementException

Created by in Contact Center
06-01-2020
06-01-2020
Also, I think that if you test you'll see that any DTMF key is accepted in your Form element (that's...

Re: NoSuchElementException

Created by in Contact Center
06-01-2020
06-01-2020
what does your custom java code return if none of the if statements are satisfied?

Re: NoSuchElementException

Created by in Contact Center
06-01-2020
06-01-2020
Do you have IOS VXML GW? Or VVB?I only have VVB 11.6 and I'm trying to generate your exception, but ...

Re: NoSuchElementException

Created by in Contact Center
06-01-2020
06-01-2020
Can you try calling into the app and pressing the DTMF * key? See if this triggers the error?Since t...

Re: NoSuchElementException

Created by in Contact Center
06-01-2020
06-01-2020
One thing I notice is that in the Form element, to accept the * key you should use backslash-star \*...

Re: NoSuchElementException

Created by in Contact Center
05-31-2020
05-31-2020
As Bill mentioned, look or post your Activity Log - it'll show you which element is causing the exce...

Re: CVP interdigit timeout troubleshooting?

Created by in Contact Center
05-26-2020
05-26-2020
Yes, exactly what I was wondering. Thanks

Re: CVP interdigit timeout troubleshooting?

Created by in Contact Center
05-26-2020
05-26-2020
So just to clarify, was this for DTMF input using the Nuance GW adapter in Studio? Or Cisco DTMF-GW?...

Re: CVP interdigit timeout troubleshooting?

Created by in Contact Center
05-17-2020
05-17-2020
fyi, I'm not positive what the 'default' size of the maxspeechtimeout is on nuance. It might be 10s ...

Re: CVP interdigit timeout troubleshooting?

Created by in Contact Center
05-17-2020
05-17-2020
Hi David,There's a vxml property that comes into play even when collecting input w/Nuance named maxs...

Re: Delete Prompt Through Prompt Recorder

Created by in Contact Center
04-30-2020
04-30-2020
If this is using a Call Studio app, then there's no easy way to delete a file, but you can use the F...

Contact Center CVP 12.5 reprompt bug

Created by in Contact Center
04-30-2020
04-30-2020
April 30: I'm testing 12.5 and found a bug with the algorithm that creates the vxml code around Noma...

Re: CVP Training course

Created by in Contact Center
04-29-2020
04-29-2020
Thanks Igor! Bilal, email me and we can discuss training options and discounts. JGraves(at)TrainingT...

Re: PCCE 11.5 - CVP Reporting Server Down in OAMP after a New Installation

Created by in Contact Center
04-02-2020
04-02-2020
These might be naive questions, butDid you Save&Deploy the OAMP config?I OAMP, did you associate you...
Public Statistics
Date Registered ‎04-11-2006 11:59 AM
Date Last Visited ‎06-02-2020 11:20 AM
Total Messages Posted 685
Total Helpful Votes Received 331
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Community Spotlight Award
English Community, Developer of the Month, January 2020