Hello Cisco, We have recently built a new Cisco CSPC for our customer and we discovered all the devices via SSH the smart collector discovers the device fine, however when we upload the report to the cloud only 15 of 22 devices are showing, the commo...

Hi Team, We have changed our SCP/SFTP server and the backups are not offloading. It is complaining about the SFTP keys being different. This was due to a re-install of the SCP server. Can you please help us clear the SSH keys?I have tried the command...

Hi Cisco Team, I know the answer to this question but reaching out as not sure what else the issue can be. We have a customer who uses scanner guns on the enviroment. from a packet capture say the gun is y.y.y.y and the destination is x.x.x.x on port...

Hi Cisco Freinds, We have a customer with HA 1120, one of them won't show green on the FMC. Sftunnel on the Device is listening, show manager shows it as completed. The issue is the time on one unit is out, and we think this is causing heartbeat issu...

Hi Cisco Team, I am trying to remove an old collector from our customer services.cisco.com dashboard but I keep getting errors. An Error occurred while deleting this CSP-C Registration, please try again or contact Cisco. Can someone from TAC jump on ...