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Hi all,I am a bit new to supporting Cisco products so I may just be a little out of my element. I have a user that is trying to use a new headset in Jabber and WebEx, the headset appears in the advanced audio settings, but is greyed out and I can not...
What do the greyed out options mean in the advanced audio settings menu? Are these devices for some reason not available? I have items that show in the advanced menu but not under the standard audio menu.