Can anyone tell me if it is possible to integrate CUCM with a 3rd party DB for CTI integration and screen pops using database dips, without using UCCX . I have a customer that wishes to integrate their CUCM with their CRM system from Bullhorn but don...

Hi GuysI need some help configuraing a solution for my customer that I don't eactly know how to implement. I am installing Call Manager v.8 for them and as part of this, the wish to do some inbound number translation wihich I will do my best to descr...

HiWould anyone be able to asnwer the questions below1) Can the CCM respond to an IP sec initiation request from an SBC ? and if so how would I configure it?2) post key exchange, can the CCM open the tunnel automatically, or respond to an SBC request ...

Hi GuysI am trying to design an SRST function for one of my customers who have CUCMBE that connects to the PSTN via a CUBE router configured for hardware MTP. The SRST gateway will also connect to the PSTN using a SIP trunk but I am confused as to ho...