Hello everyoneBefore,when my customer used CAD as agent desktop,if the agent want to launch a post call survey,agent can press a customized button on  CAD whcih contained the function of launcing a blind transfer the call to a Survey script.However,I...

Hello everybodyI deployed CCMP 9 in a UCCE solution.When run the database installer,it happened an error "there should be 10 timezones defined in TB_ADM_TIME_ZONE_CONFIG".When check the portal database,it did there were 10 timezones in the specific t...

Hello everybodyI deployed CCMP 9 in a UCCE solution.When run the database installer,it happened an error "there should be 10 timezones defined in TB_ADM_TIME_ZONE_CONFIG".When check the portal database,it did there were 10 timezones in the specific t...

Hi all,I install a CCMP8.5 on one of AW server.But I failed in the installation of the database.It display "security key not configured...."I don't know how to repair it.Anyone knows about this pls help.Rgds,Wokist.