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had this problem too, ACL hit/matches not showing on 9300 switches, found out , there's an issue on the doppler chipset for 9300, the ACL will do it's job, but ACL hit will not be shown.
when upgrading the switch version, do you stay with the current IOS Software ? or you moved to a different IOS Software? Example if the switch is on Bengaluru, do you stay with Bengaluru and just upgrade to the latest MD or you try a different IOS So...
