About Andriel

Andriel · 07-15-2019

Hello, I'm having this situation:In the call center we have PCs with softphones installed (Jabber) that replicate the traffic to a recorder in another site.Randomly, we are seeing high levels of Jitter in the flow that is replicated to the communicat...

Andriel · 02-11-2020

Hi, thank you all for the comments.At the end of November, we were able to solve the problem by disabling the VAD in the Gateway with the "no vad" command (in the dial-peers involved in the call).Regards!

Andriel · 09-04-2019

Hi Touma, we haven´t found a solution yet.We are treating the issue with the TAC and requesting a performance analysis of some PCs to find correlated events. I´ll be updating the post!

Andriel · 07-19-2019

Thanks Jonathan, I was consulting about the possibility of disabling some AV modules in one of the affected PCs to evaluate the behavior.Next week, I will bring new feedback.

Member Since	‎07-15-2019 02:51 PM
Date Last Visited	‎03-13-2020 02:22 AM
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Recording Jabber - Overlapping Voices

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Re: Recording Jabber - Overlapping Voices