You didn’t mention the paging product you’re using but most of them allow you to force a volume level for a page group; this can be passed in the XML SDK command to the phone. I traditionally used this for emergency-type groups. ... View more

There is nothing proprietary about ESXi itself on the BE6k. If I found myself in your shoes I would document the ESXi config, including license key, and have the ISO on hand. VMs are easy to export a copy of when powered down. The main thing Cisco doesn’t want you doing is snapshots. https://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/uc_system/virtualization/virtualization-software-requirements.html#VMwareFeature_UC Having a hot spare drive wouldn’t hurt. Ensuring notifications, from CIMC or elsewhere, are setup so you are notified of a drive failure so you can replace it quickly (and hope the rebuild from parity succeeds). ... View more

So the user’s phone is registered/working, is built as a 7945 in CUCM, and self-identifies as a 7945 on it’s web UI; however, the user claims it matches a picture of an 8865 - webcam and all?! I hope this user is never called to pick a suspect out of a lineup at their local police precinct. To answer the question asked: I don’t see how this is possible. The 7900 and 8800 series phones have entirely different code bases and underpinning hardware components. Getting an 8865 to boot 7945, or any other, firmware would require defeating the code digital signatures, which would be a heck of a PSIRT. ... View more

In addition to Mohammed’s excellent response, CUCM 12.5 adds a web enrollment option that would work for any phone that supports LSC, not only the 8821. This would allow you to implement both wired and wireless 802.1x with your existing trust chain. https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/rel_notes/12_5_1/cucm_b_release-notes-cucm-imp-1251/cucm_b_release-notes-cucm-imp-1251_chapter_010.html#reference_BAC0DDC63B8795D884C3D8D1400C90A4 https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/security/12_5_1/cucm_b_security-guide-1251/cucm_b_security-guide-1251_chapter_011110.html ... View more

I have not seen a GA release of it. Best to ask your Cisco AM for timing on this. Dangling money in front of them sometimes helps with the answer. :) ... View more

You need to submit product enhancement requests through your Cisco AM. The support forums are not monitored by product managers. One possible workaround is the Jabra DECT handset that will appear to the phone as a USB headset. https://www.jabra.com/business/office-headsets/jabra-handset-450 ... View more

Understand that any response here cannot include forward-looking information as that would require an NDA; I encourage you to ask your Cisco AM & SE for a discussion on this topic. As I understand it, Broadsoft has/had two UCaaS offers: Broadworks is purchased by service providers and installed in their networks, around which they wrapped their backofffice platforms (eg provisioning and billing) along with PSTN connectivity. This is true carrier-grade gear, natively multi-tenent, and massively scalable. Broadcloud was basically Broadworks except hosted by Broadsoft plus a set of backoffice tools and PSTN connectivity all wrapped in. It was turnkey. For the moment, there are a limited number of Cisco partners - typically those that had prexisting Broadsoft partnerships - that can sell the Broadcloud offering under Cisco licensing models. Obviously, the carrier partners continue with their Broadworks-based offers. ... View more

To my knowledge, this is by design. It allows recording applications to discern talkover events and allows ASR which cannot disambiguate multiple speakers. Some recording applications mix the audio received into a single mono channel while others place the two streams into left and right channels. ... View more

CUCM 8.6 is _long_ past end of SW Support; Cisco hasn’t tested Jabber against it in years. https://www.cisco.com/c/en/us/products/collateral/unified-communications/7800-series-media-convergence-servers/eos-eol-notice-c51-730843.html With that disclaimer out there, here are a few ideas: 1. Make sure SNR is disabled, at least to rule it out as the cause. Improperly set Answer Too Soon timers could cause this. Consider using Mobile Identity instead of an RDP to anchor the RD. 2. Verify the Service Parameter is set properly: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/12_0/cjab_b_on-premises-deployment-for-cisco-jabber-12/cjab_b_on-premises-deployment-for-cisco-jabber-12_chapter_01010.html#CJAB_TK_IB7EEAEF_00 3. Verify the SIP Profile is set correctly: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/12_0/cjab_b_on-premises-deployment-for-cisco-jabber-12/cjab_b_on-premises-deployment-for-cisco-jabber-12_chapter_01010.html#CJAB_TK_CAA01A90_00 Don’t forget that you’ll need to upgrade CUCM to support APNS if Apple sticks by it’s timetable to deprecate the VoIP sockets API this year. Without that Jabber cannot stay registered in the background. ... View more

Even if you could SSH to the phone the CLI isn’t documented; you would still need TAC assistance to debug it. Perhaps start from the UniFi switch since it’s more accessible: what does it claim the phone advertised/requested for POE class? What did it offer to the phone? ... View more

If you’re connected anonymously, what’s the error you’re referring to? The default script/prompt? Other than a missing Delay step between hold/unhold I do not see a glaring problem there. Perhaps the CSQ variable doesn’t match what’s built, including case sensitivity? ... View more

Adding to Jaime’s response: Ambiguous Name Resolution (ANR, a MS AD feature) doesn’t work with UDS. You also lose two possibly useful attributes: jpegPhoto (must use URL substitution to a HTTP server) and otherTelephone for secondary number lookups. UDS also has a load on CUCM that you cannot assign to dedicated nodes as you do with all other services. This can become a design issue at scale. Despite all of that, it’s the only option that works for MRA-connected endpoints or CE endpoints, unless you redirect them to TMS. My design default is UDS but there are customer environments where I need to use CDI/LDAP instead. ... View more