When an agent transfers a call, how do I find the phone number that the agent transferred the call to?

I can see how many times an agent transfers calls but I can't find the phone number that the calls were transferred to.  Which report shows the phone number that the call(s) was transferred to?Cisco Software DiscussionsCisco Software Discussions

Can a "Transfer Out" call be counted as "Outbound on IPCC"?  I looked at a 30 day report and an agent had almost as many "Transfer Out" as they did "Outbound on IPCC" calls.  Example:  Agent has 100 "Transfer Outs" and the same agent has 110 "Outboun...