Hello,I am trying to set up integrated EIM 4.3.1 with ICM 7.5 while ICM is using System PG. Do anybody know if such configuration should work? Everything seems to be OK, but when route request comes to ICM router it ends up with following error:No pe...

I have issue with translation routing timeouts in IPCC Enterprise 7.0 with cisco IVR 3.5. There is following setup:135 IVR ports (CTI Ports)135 JTAPI Triggers for translation routing (DNIS)Each of JTAPI triggers have Maximum Sessions set to 1Translat...

Hello,could somebody please advice with following:We have IPCC 7.0 designed as fully redundant and I want to achieve also HDS redundancy (duplication). I setted up two AWs in one site (one primary and one secondary) and enabled HDS on both AWs. Prima...