Heads Up :
The post you are writing will appear in a public forum. Please ensure all content is appropriate for public consumption. Review the employee guidelines for the community here.
Our legacy CUIC 10.0.1 Publisher crashed after abruptly losing power. After it came back the CUIC reports are not accessible.Has anyone have experience with such crashes and know if I can just reboot the server? I don't think I have the Recovery Disk...
I am trying to restore CUIC on primary node 001 which crashed recently. The secondary node 411 is up and running. During the Disaster Recovery restore process it's giving me option: Select the server from which the database data needs to be restored....
Today, August 23rd I rebuilt AW-HDS side A. When I run select * from Recovery on the Logger_A and HDS_A database it shows RecoveryKeys from 2020. I get the same result on bothe Logger A and HDS_A.I also I noticed the data is in Termination_Call_Detai...
I was trying to follow truncate instructions to synch Logger with HDS but I noticed HDS is missing the Recovery table altogether.What is the Recover table used for it it really needed?I created the HDS using ICMDBA, not sure why it would not have th...
I have recently rebuild primary AW/HDS server.While trying to configure Administration and Data Server component I got message that Distributor service account could not be created. Wile trying to use the Service Account Manager to create new account...
After adding the prod1 and prod2 site names in PG Explorer. it resolved the issue The reports started working as expected.Thanks @bill.king1 for pointing me in the right direction. I looked at the option many times and could not see it.
HI, Yes I do, that never changed and it worked fine before I rebuilt AW/HDS server. I saw other forums about the option, mine was always set to the IP addresses.However, I noticed the AW/HDS site name I had set up in newly rebuilt AW/HDS is prod1. My...
Update: I did not choose to restore DB from Subscriber. It allowed the CCMDB to be restored from the DRS back up. It all worked out and was restored as planned.
Hi bill.king1, You are right I copied the SQL Query from Agent Realtime Report directly to SQL Studio and it came up empty. But when I ran Queue reports they did populate data successfully in both SQL Studio and CUIC as attached in screenshots. Some ...