Member since ‎07-02-2012

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I installed the Quality / Adv Quality Mgt. and than i installed workforce management services. I have access panels each service no problem. But, I constantly getting the following mail from WFO and I do not know how to solveWFM2001 Message:The Captu...
Hi,I want to save agent voice records on UCCX but I do not want to use ‘Voice Contact Work Flow List’ method. (http://dreamforccie.wordpress.com/2010/03/30/automatic-call-recording-at-uccx/)I want store all agent voice records out side of the UCCX se...
I have get errors when I try to installing CAD Client Configuration tool. I am using windows 7 x64 ent.First error                                                                           Second error
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Member Since ‎07-02-2012 02:32 AM
Date Last Visited ‎08-18-2017 03:53 AM
Posts 4