I want to save agent voice records on UCCX but I do not want to use ‘Voice Contact Work Flow List’ method. (http://dreamforccie.wordpress.com/2010/03/30/automatic-call-recording-at-uccx/)
I want store all agent voice records out side of the UCCX server storage (external storage). Because I will some storage problems when i store all records in the UCCX server.
Is there any way to make this, 3th party or etc. ??