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About kdlugasc
02-17-2021
kdlugasc
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05-02-2007
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Re: Call back ucce - cisco vs 3rd party
Created by
kdlugasc
in
Contact Center
12-14-2020
12-14-2020
Acqueon (www.acqueon.com) has a courtesy callback/scheduled call back capability. Allows the caller ...
uccx 8.5 multiline non-ACD calls & historical reports
Created by
kdlugasc
in
Contact Center
09-07-2012
09-07-2012
With 8.5, it seems to be documented that non-ACD calls on a non-IPCC line can be tracked/reported on...
Public Statistics
Date Registered
05-02-2007
01:04 PM
Date Last Visited
02-17-2021
12:04 AM
Total Messages Posted
4