Hi,A client of ours is looking for a fully fledged call recording solution (i.e. for a small call centre scenario) whereby calls are recorded automatically etc. (i.e. so something better than LiveRecord). Would you know of any Cisco and/or third part...

Hi,I've got a CUCME customer that's dialling e.g. 9XYZ. This number gets translated to 229XYZ before going over an E1 QSIG trunk to a PABX. The '22' is required by the PABX to indicate the trunkline. The call works just fine in this manner. The only ...

Hi,We're installing a Video phone setup for a particular customer using a Cisco UC520 and CUCME 15.0XA2. For this we're using the SPA525G to display the MJPEG streem coming from a Linksys/Cisco PVC2300 Video camera. I followed the integration steps h...

Hi,Several of our customers are asking whether there's any way for the UC to either generate a different ringback tone or else to play some pre-recorded announcment saying the other person is on the line when a second call comes in on a dual-line DN ...

Hi,I'm trying to access CME services on a Cisco 524G phone by pressing the 'book' button and then option 4 'CME Services' but it fails. On the display I see 'Run Application' followed by 'Failed'. The same services on a Cisco 7911 and Cisco 7965 work...