Sudheer, These part numbers no longer show up in PUT under Guided or Advanced. They only show up in the list of all available part numbers but cannot be ordered from that screen. What is the current, correct process for ordering these now?
R-VS6-FN...
The problem went away when we loaded the new phone load, 7.1(2), I think. CCM 4.0(2a)sr1a. All phones are 7960's. The number keypad still does not allow the user to dial a number without first pressing exit, selecting a line, activating the speaker, ...
We are running into this same issue. I have been trying to find out how to change the background image, but no luck. Let me know if you get an answer or figure anything out.