The SNTC Portal will be going away in the future and is replaced with CX Cloud and the CX Agent is the new collector.  Go to:  https://cx.cisco.com/activate to setup a new CX Cloud account.

Thank you again for the details. I’ll pass along to Product Management these other pages that didn’t get updated. The change just rolled out yesterday.

Thank you for the added detail. There is no automatic migration. Customers can choose to move from SNTC Portal to CX Cloud or in your case if you were never on CX Cloud to begin with, then you can setup on CX Cloud for the first time. I see there ...

The Smartnet Total Care Portal is still running and not shutdown, so it cannot redirect.  What URL were you on for onboarding to SNTC Portal?  The Onboarding page is redirecting to the link I provided above as well.And it is the top item in the SNTC ...

No new accounts are being allowed for Smartnet Total Care portal.  You can instead create an account on the CX Cloud portal at:  https://cx.cisco.com/activate