Heads Up :
The post you are writing will appear in a public forum. Please ensure all content is appropriate for public consumption. Review the employee guidelines for the community here.
You can open an IQ Support Case from the help menu in Cisco IQ. The team will assist you with deleting an IQ account that is by mistake and can check on the current CX Cloud administrator.
You are comparing two different things. CX Cloud is a cloud portal that is now replaced by Cisco IQ. CX Cloud Agent is a collector for CX Cloud and is now replaced by Cisco IQ Link to be used with Cisco IQ. For brand new customer that did not alre...
Yes because the customer owns the assets. They will only get a basic experience in Cisco IQ because they did not purchase Cisco branded service coverage, but they can absolutely have an account and connect their telemetry to it.
CX Agent does not sync with Cisco's contract database. When the CX Agent uploads the network data to CX Cloud, then there is a sync with the contracts database within CX Cloud.
