You can use Catalyst Center as a data source for CX Cloud and you can open a support case to REMOVE any contracts from the account that have multiple organizations. You would also lose visibility of any of your organization’s assets on that contract...
First step, get access to the CX Cloud account. Second step, check out asset groups to see if they will help. Third step, work with your team on the existing setup you have for telemetry. Looks like you already have CX Agent deployed and Catalyst ...
One other option you have would be to focus on telemetry to populate your CX Cloud account and not use the Support Contracts if they contain the subsidiary. I would assume your telemetry sources (Catalyst Center, Intersight, Direct Collection with o...
The account Super Admins have the ability to setup asset groups in the Admin Center (gear icon). There are 2 types of asset groups: 1) Static groups can created by uploading a list of serials or 2) Dynamic groups based on a handful of asset attribu...
There are 2 options. I assuming they are showing up because they are mixed on the same Support Contract? 1) Work with your Partner or Cisco Account Team to have the contracts split apart to remove the lines that belong to the subsidiary. Once this...