Problema FXO - não desconecta

[Rodrigo Senador]

Prezados,

Estou tendo um problema, já testei varias configurações e nada 

O call manager não manda tom de desconexão para ligação externa

se o numero externo encerra a ligação funciona certinho.

porem se o ramal do CME encerra quem originou continua conectado ( o famosa linha presa )

Alguém tem alguma dica?

Att

[Bruno Rangel]

Passa a configuração de Voice Port e versão do seu CME

[Rodrigo Senador]

Bruno boa tarde.

Roteador 2911 CME 8.1 - 4 fXO - as linhas são da net ok.

segue a configuração da porta 

pabx#show voice port 0/1/0

Foreign Exchange Office 0/1/0 Slot is 0, Sub-unit is 1, Port is 0
Type of VoicePort is FXO
Operation State is DORMANT
Administrative State is UP
No Interface Down Failure
Description is linha1
Noise Regeneration is enabled
Non Linear Processing is enabled
Non Linear Mute is disabled
Non Linear Threshold is -21 dB
Music On Hold Threshold is Set to -38 dBm
In Gain is Set to 0 dB
Out Attenuation is Set to 3 dB
Echo Cancellation is disabled
Echo Cancellation NLP mute is disabled
Echo Cancellation NLP threshold is -21 dB
Echo Cancel Coverage is set to 128 ms
Echo Cancel worst case ERL is set to 6 dB
Playout-delay Mode is set to adaptive
Playout-delay Nominal is set to 60 ms
Playout-delay Maximum is set to 1000 ms
Playout-delay Minimum mode is set to default, value 40 ms
Playout-delay Fax is set to 300 ms
Connection Mode is plar opx
Connection Number is 3000
Initial Time Out is set to 1 s
Interdigit Time Out is set to 2 s
Call Disconnect Time Out is set to 0 s
Power Denial Disconnect Time Out is set to 1000 ms
Ringing Time Out is set to 120 s
Wait Release Time Out is set to 3 s
Companding Type is u-law
Region Tone is set for BR

Analog Info Follows:
Currently processing none
Maintenance Mode Set to None (not in mtc mode)
Number of signaling protocol errors are 0
Impedance is set to 600r Ohm
Station name None, Station number None
Translation profile (Incoming):
Translation profile (Outgoing):
lpcor (Incoming):
lpcor (Outgoing):

Voice card specific Info Follows:
Signal Type is loopStart
Battery-Reversal is disabled
Number Of Rings is set to 1
Supervisory Disconnect is dualtone mid-call
Answer Supervision is inactive
Hook Status is On Hook
Ring Detect Status is inactive
Ring Ground Status is inactive
Tip Ground Status is inactive
Dial Out Type is dtmf
Digit Duration Timing is set to 100 ms
InterDigit Duration Timing is set to 100 ms
Pulse Rate Timing is set to 10 pulses/second
InterDigit Pulse Duration Timing is set to 750 ms
Percent Break of Pulse is 65 percent
GuardOut timer is 2000 ms
Minimum ring duration timer is 125 ms
Hookflash-in Timing is set to 600 ms
Hookflash-out Timing is set to 400 ms
Supervisory Disconnect Timing (loopStart only) is set to 350 ms
OPX Ring Wait Timing is set to 6000 ms
Secondary dialtone is disabled
pabx#

[dsobrinho]

Bom dia Rodrigo,

Imagino que já tenha tentado isso nas configurações de voice port:

voice-port 0/0/0

 timeouts interdigit 4
 timeouts call-disconnect 10

Conforme exemplo abaixo:

 trunk-group outboundcalls
 cptone BR
 timeouts interdigit 4
 timeouts call-disconnect 10
 connection plar 8800
 description *** URA ***
 caller-id enable
 caller-id alerting dsp-pre-allocate
 cable-detect

Veja se não é um problema relacionado a placa FXO que esta usando ou a DSP. E se não tem nenhum bug de IOS relatado para sua versão em uso. (vide bugtoolkit)

[Rodrigo Senador · Accepted solution]

Daniel bom dia.

Resolvi trocando o IOS apesar de não constar na lista de Bugs

A unica coisa que notei é que quando a pessoa desconecta uma ligação o CIPC emite um busy de uns 3 segundos e depois encerra a ligação

Porem nos ramais das placas FXS isso não ocorre, vou testar com outros Softfones para ver.

[dsobrinho]

Obrigado por compartilhar @Rodrigo Senador,

Veja se consegue finalizar o tópico para não ficar aberto.