Problema de timeout al marcar numero

reg_cisco · ‎09-17-2012

Hola amigos.

Tengo un problema que no se resolver desde que hicimos la integración Nortel-Cisco por un enlace QSIG.

Cuando marco mas de 6 digitos el tlfno. siempre empieza a marcar.

Sin embargo cuando marco con el tlfno. colgado y descuelgo o presiono la tecla marcar, el tlfno marca la llamada se completa con exito.

No tengo ni idea de que parametro puedo revisar.

He revisado los dos route pattern que fallan, que siempre se refieren a llamadas que pasan por ese enlace QSIG y los dos estan igual.

Espero sus respuestas. Gracias.

Jaime Valencia · ‎09-18-2012

El problema es que cuando marcas envias los digitos a DA uno a uno, y estas matcheando algo que tiene 6 digitos y el urgent priority.

No pasa cuando marcas colgado porque en ese momento el telefono sabe de antemano cuantos digitos marcaste y le envia la cadena completa a CUCM para DA.

Tu problema esta en el ruteo, tienes que averiguar que estas matcheando.

Usa el route plan report, DNA o trazas.

Eso no se arregla con ningun service parameter, es un problema de tu configuracion de ruteo.

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

reg_cisco · ‎09-21-2012

Para poder investigar sobre esto no puedo empezar porque no entiendo a que te refieres con DA.

Gracias.

Un saludo.

Jaime Valencia · ‎09-21-2012

DA = Digit Analysis.

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

reg_cisco · ‎09-24-2012

Hola. Gracias por tu respuesta

A que llamas tu Digit Analysis?.

Esto es lo que en el DNA y no veo ningun posible error

Results Summary
- Calling Party Information
  - Calling Party =
  - Partition =
  - Device CSS =
  - Line CSS = CSS_03-Fijos-Moviles_Nacionales
  - AAR Group Name =
  - AAR CSS =
- Dialed Digits = 5911111111
- Match Result = RouteThisPattern
- Matched Pattern Information
  - Pattern = 5.9XXXXXXXX
  - Partition = PT_Fijos-Nacionales_MAD
  - Time Schedule =
- Called Party Number = 911111111
- Time Zone = Etc/GMT
- End Device = RL_Fijos-MAD
- Call Classification = OffNet
- InterDigit Timeout = NO
- Device Override = Disabled
- Outside Dial Tone = NO
Call Flow
- TranslationPattern :Pattern=
  - Partition =
  - Positional Match List = 91111111
  - Calling Party Number =
  - PreTransform Calling Party Number =
  - PreTransform Called Party Number =
  - Calling Party Transformations
    - External Phone Number Mask = NO
    - Calling Party Mask =
    - Prefix =
    - CallingLineId Presentation =
    - CallingName Presentation =
    - Calling Party Number =
  - ConnectedParty Transformations
    - ConnectedLineId Presentation =
    - ConnectedName Presentation =
  - Called Party Transformations
    - Called Party Mask =
    - Discard Digits Instruction =
    - Prefix =
    - Called Number =
- Route Pattern :Pattern= 5.9XXXXXXXX
  - Positional Match List = 91111111
  - DialPlan =
  - Route Filter
    - Filter Name =
    - Filter Clause =
  - Require Forced Authorization Code = No
  - Authorization Level = 0
  - Require Client Matter Code = No
  - Call Classification =
  - PreTransform Calling Party Number = 9306
  - PreTransform Called Party Number = 5911111111
  - Calling Party Transformations
    - External Phone Number Mask = YES
    - Calling Party Mask =
    - Prefix =
    - CallingLineId Presentation = Restricted
    - CallingName Presentation = Default
    - Calling Party Number =
  - ConnectedParty Transformations
    - ConnectedLineId Presentation = Default
    - ConnectedName Presentation = Default
  - Called Party Transformations
    - Called Party Mask =
    - Discard Digits Instruction = PreDot
    - Prefix =
    - Called Number = 911111111
- Route List :Route List Name= RL_Fijos-MAD
  - RouteGroup :RouteGroup Name= RG_Fijos-MAD
    - PreTransform Calling Party Number = 9306
    - PreTransform Called Party Number = 5911111111
    - Calling Party Transformations
      - External Phone Number Mask = Default
      - Calling Party Mask =
      - Prefix =
      - Calling Party Number =
    - Called Party Transformations
      - Called Party Mask =
      - Discard Digits Instructions = PreDot
      - Prefix =
      - Called Number =
    - Device :Type= MGCPE1PRIPort
      - End Device Name = S0/SU0/DS1-0@C2821-MAD-1
      - PortNumber = 0
      - Device Status = Registered
      - AAR Group Name =
      - AAR Calling Search Space =
      - AAR Prefix Digits =
      - Call Classification =
      - Calling Party Selection =
      - CallingLinePresentation =
      - ConnectedLinePresentation =
      - Number Of Strip Digits =
      - CallerID DN =
  - RouteGroup :RouteGroup Name= RG_Fijos-MAD_Camp
    - PreTransform Calling Party Number = 9306
    - PreTransform Called Party Number = 591111111
    - Calling Party Transformations
      - External Phone Number Mask = Default
      - Calling Party Mask =
      - Prefix =
      - Calling Party Number =
    - Called Party Transformations
      - Called Party Mask =
      - Discard Digits Instructions = PreDot
      - Prefix =
      - Called Number =
    - Device :Type= MGCPE1PRIPort
      - End Device Name = S0/SU0/DS1-0@C2821-MAD-1
      - PortNumber = 0
      - Device Status = Registered
      - AAR Group Name =
      - AAR Calling Search Space =
      - AAR Prefix Digits =
      - Call Classification =
      - Calling Party Selection =
      - CallingLinePresentation =
      - ConnectedLinePresentation =
      - Number Of Strip Digits =
      - CallerID DN =
Alternate Matches
- Note: Information Not Available