04-22-2016 06:53 AM
Hi,
I'm running Cisco ACS version 5.3.0.40, all is working 100%.
I use this ACS box in a hosted environment. This is for all my VPN users connecting to my LAN.
Today for the first time I tried to connect with my Macbook using Cisco AnyConnect Sceure Mobility Client version 3.1.
The connection failed with error 22056 Subject not found in the applicable identity store(s). With the same account on a Windows 10 Machine it works 100%
Any suggestions on what to look for?
04-22-2016 11:14 AM
Which MAC version are you running?
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05-03-2016 02:40 AM
Running version 10.10.5 - OS X Yosemite
05-05-2016 03:04 AM
AD users do not get authenticated with ACS version 5.x and receive this error message: 22056 Subject not found in the applicable identity store(s).
This error message occurs when the ACS failed to find the user in the first listed database that is configured in the Identity store sequence. This is an informational message and does not affect the performance of the ACS. The way that ACS 5.x performs the authentication for internal or external users is different than the previous 4.x version. With the 5.x version, there is an option called Identity Store Sequence to define the sequence of user databases to be authenticated. For more information, refer to Configuring Identity Store Sequences.
If you receive this error when you are using the ACS to authenticate requests against a Child Domain, then you have to add a UPN suffix or NETBIOS prefix to the username. For more information, refer to the Notes in the Microsoft AD section.
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05-10-2016 12:24 AM
HI Marius,
Thanks for the response, we are not using AD to authenticate, just authenticate on Cisco ACS, the weird thing is that the macbook says The anyConnect package on the secure gateway could not be located.
But on Cisco ACS it shows that the authentication was successful and user is connected.
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