Anyconnect client auto-update not working

[helpdesk@captrustadvisors.com]

Hello community, 

 This worked before in my testing when I manually edited the anycoonect profile file on my local computer only, but is no longer working. I have Auto Update configured in a profile and had that profile downloaded form the asa on connection. I confirmed the profile was in fact downloaded to my client machine (Windows). I can see that when I connect to the VPN the logs on my anyconnect client show 

The AnyConnect Downloader is performing update checks..  Then a few entries down shows.

The AnyConnect Downloader updates have been completed.

Howevere I never see anything try to downlaod/install and my client version statys the same. Windows anyconnect logs show the below. so it apperas to be checking but not doing anything. 

List of installed modules before update:
VPNCore 4.10.03104
List of installed modules after update:
VPNCore 4.10.03104

My ASA config:  

anyconnect image disk0:/anyconnect-win-arm64-4.10.05085-webdeploy-k9.pkg 1
anyconnect profiles XXXXXX disk0:/AutoUpdate.xml
anyconnect enable

group-policy GroupPolicy_XXXXXX attributes

              webvpn
                 anyconnect profiles value XXXXXX type user

client profile. 

<AutoUpdate UserControllable="true">true</AutoUpdate>

AnyConnectLocalPolicy.xml

<BypassDownloader>false</BypassDownloader>

Any ideas?

[Saurabh Dhakate]

Please check if you are hitting CSCvy79511. This is fixed in 4.10.05095 version of AnyConnect. 

[helpdesk@captrustadvisors.com]

Hello Saurabh,  

Thanks, 

But the attached bug seems to be the opposite issue. I want my client to update but it will not update. The bug  is 

AnyConnect 4.10 still updates even if AutoUpdate is set to "false" in the profile

[Saurabh Dhakate]

Oh gotcha. My bad for misunderstanding. 

Is update issue only specific to modules? I see you have Windows ARM package uploaded on the ASA. Are you sure you have ARM machine on which you are performing this test?

[MHM Cisco World]

<AutoUpdate UserControllable="true">true</AutoUpdate>
are this meaning the UserControllable is enable ? if yes please disable it and try again.

• Auto Update—When checked, enables the automatic update of the client. If you check User Controllable, the user can override this setting in the client.

[helpdesk@captrustadvisors.com]

@MHM Cisco World   <AutoUpdate UserControllable="true">true</AutoUpdate>  That setting is correct for what I need. Yes the first True means a user can contorl whether the AUto-update is disbaled or enabled for them or not. The second true is enableding auto-update. I have tried with and without user controllable enabled (<AutoUpdate UserControllable="false">true</AutoUpdate>)  and get the same result.