cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
3539
Views
0
Helpful
0
Replies

AnyConnect Mac Client - Error - Posture Assessment Failed: Hostscan Initialize error.

SteveC_in_DC
Level 1
Level 1

I'm having a weird issue after upgrading my MacBook Pro to Mac OS X 10.14.6 (Mojave). 

 

Before the upgrade my any connect client was stable, no problems reaching

the vpn server. Now I cannot even get to the login prompt. 

the client throws an error "Posture Assessment Failed: Hostscan Initialize error."

 

I checked with my network support, and they say that my client is able to 

initiate a handshake with the server, so it's not getting blocked on their firewall. 

it's also not an issue with my local network, I have a the desktop Mac

running the same version of the any connect client and OS and it can connect with no issues. 

this issue seems to be only with my MacBook pro laptop. 

 

I have tried everything I can think of:

  • reinstalled the any connect software *many times*
  • trying two different versions 4.2 and 4.5. 
  • tried connecting with firewall turned off
  • tried connecting with a dif user account on the same laptop
  • tried using different networks
  • tried using different NICs 
  • tried using reinstalling the OS. 

 

the only thing i can think of that may have created this issue: 

after the upgrade i needed to reinstall any connect, 

and i mistaking used the anyconnect 4.8 "pre-deployment"

installer - Cisco - anyconnect-macos-4.8.00175-predeploy-k9.dmg

what i really needed to use was the 4.2 or 4.5 web-deploy package. 

but i think all the uninstalls i've done since then would have

taken care of that. 

 

here are some of the logs. 

hopefully someone has seen this issue before. 

 

11/10/19

    11:01:06 PM    Ready to connect.

    11:01:13 PM    Contacting [ vpn server ]

    11:01:16 PM    Posture Assessment: Required for access

    11:01:16 PM    Posture Assessment: Checking for updates...

    11:01:16 PM    Posture Assessment: Initiating...

    11:01:16 PM    Posture Assessment: Updating...

    11:01:16 PM    Posture Assessment: Initiating...

    11:01:16 PM    Posture Assessment: Failed

    11:01:16 PM    Connection attempt has failed.

 

 

0 Replies 0