04-25-2019 09:01 AM
Hello all,
Recently I deployed AnyConnect client 4.7.02036 to our users. One of our Mac users, running Mojave, who received the update, started getting this prompt when connected:
Cisco AnyConnect Secure Mobility Client wants to export key "Apple ID Authentication (date/time)" from your keychain.
Always Allow/Deny/Allow
If we select Deny, it will go ahead and connect. But I don't know why the AC client would be prompting for this. I tried the update on another Mac and do not get the prompt. Though that machine has an older Mac OS on it. I haven't heard from any other Mac users -- perhaps they did get the prompt and just click allow.
Does anyone know if this prompt is normal and expected behavior, such as after an update?
Thanks
06-04-2019 04:21 PM
06-05-2019 08:36 AM
I ended up rolling back to v4.6 of the AnyConnect for Mac client to work around it.
06-05-2019 09:08 AM
06-14-2019 08:23 AM
Just a heads up for anyone else, that we tried resetting the keychain for one user this was affecting, and it caused problems with certain Microsoft Office features afterward, that we were not able to resolve without reinstalling Office.
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