Anyconnect on Mac gives red X

[zeevg]

Our firm recently deployed Anyconnect on Mac, but we are getting a big red X on the icon, and a warning that "umbrella is inactive, profile is missing."

Admin told me we do not use Umbrella, so is there any way to remove this warning or disable the umbrella function?

 

[Mike.Cifelli]

Admin told me we do not use Umbrella, so is there any way to remove this warning or disable the umbrella function?

-The umbrella module is an independent AnyConnect module that gets installed on top of the AC secure mobility client.  If it is not being used you should be able to simply uninstall it.  Without further detail, is it possible that it is configured to get deployed via ASA or ISE via webdeploy?  If so, the admin should have the ability to change that. HTH!

[Michael Fritzsche]

How should that work? We get the package pushed via uem and d cannot see, how to disable this.

[aaragonb]

You can uninstall the Umbrella Roaming module as a regular program uninstallation procedure:

1. Locate the app in the Finder. ...
2. Drag the app to the Trash, or select the app and choose File > Move to Trash.