Anyconnect unable to connect, login failed

[NimsysAms1]

Were in the process of moving from the old vpn client to anyconnect.

1 User is still able to connect using here current credentials using the old vpnclient. When we try to use anyconnect we get login failed.

I've reset the password, no change.

Ive checked the vpn license, plenty of room. Checked for DAP policy problem, debug showed nothing when the anyconnect tried to login.

Any suggestions on how to troubleshoot this issue further?

[Mark Elsen]

 - Check the authentication server's logs for this particular anyconnect logon attempt , see what is reported.

 M.

[Mohammed al Baqari]

I think your integration with authentication server is not working hence
users passwords are not accepted

[NimsysAms1]

You'd think so, but the accounts are local.

And it's only anyconnect where the login fails, the olde vpn client works fine with the same credentials.

Further testing shows that other users are now also unable to connect with new sessions.