AnyConnect v3.1 and El Capitan

[Michael Curtis]

Hi,

With El Capitan just around the corner. Can you tell me if AnyConnect v3.1 will work, be supported on El Capitan?

Best wishes

Michael

]

[pepiscop]

Hello Michael,

I'm a support engineer at Cisco, I've I looked into AnyConnect's compatibility with El Capitan (OS X10.11). The latest release of AnyConnect, release 3.1.10010, supports El Captian.

Release Notes - http://www.cisco.com/c/en/us/td/docs/security/vpn_client/anyconnect/anyconnect31/release/notes/anyconnect31rn.html

Feel free to let me know if you have any other questions or concerns.

Thanks,

Peter Episcopo

[lisa.downing1]

Hi Peter,

I am a brand new Mac Book Pro (laptop) user, and on my Mac, i have El Capitan (version 10.11.3) And Cisco AnyConnect (version 3.1.03103) and when I and connect I get as far as the banner page telling me that it is being monitored and I accept, but it will not connect, I get the following message: The AnyConnect package on the secure gateway could not be located. You may be experiencing network connectivity issues. Please try connecting again. 

There is no firewall turned on, and File Vault is turned off as well.

Any advise for this new Mac User to get it working???

[Michael Curtis]

Hi Lisa,

I'm running 3.1.10010 and I have a banner on my ASA VPN connection. It works fine.

I believe v3 is unsupported, but does work.

Best wishes

Michael

[Richard Burts]

Peter indicates that the fix was introduced in version  3.1.10010. The version that Lisa is running is 3.1.03103 which is older than the version with the fix. So Lisa needs to get a more recent version of AnyConnect to get her MAC to run AnyConnect.

HTH

Rick

[lisa.downing1]

Thanks Michael and Richard for your responses. I unfortunately do not have access to download any version of AnyConnect, I have an account with Cisco, but I do not have a license, I even tried to purchase but I am not a customer, so I might be out of luck.

I have read some posters talk about ASA, and I am not knowledgeable enough to answer if I am doing ASA. My understanding was that ASA was tied to Firewall, but I do not have a firewall turned on, on my Mac.

Some posters have also gone into the root system of their Macs to get it to work, but I am brand new to Apple/Mac that I am not knowledgeable enough to do that with our step by step directions with screen captures (i.e. hand holding).

Lisa

[Richard Burts]

Lisa

To clarify some terminology - an ASA is a firewall and it does not run on your MAC but is the device that you connect to when you run AnyConnect. I am not sure how that copy of AnyConnect was loaded on your MAC but most of the time people get AnyConnect on their PC (applies to Windows as well as Apple) when they connect to the ASA and attempt VPN.

The good news may be that it may not be necessary for you to work through Cisco to get the new version of AnyConnect. The organization to which you want to VPN with AnyConnect and who own the ASA to which you attempt to connect can get the version of AnyConnect. You should contact them, explain your problem (and I suspect that you may not be the only user of theirs who has this problem), and request that they get a newer copy of AnyConnect and put it on their ASA. When they do this then your MAC should be able to download the new version from the ASA, install the new version, and you should then be good to go.

HTH

Rick