Cannot find Preferences or Profiles for AnyConnect Secure Mobility

[Michael Grann]

Hi, I just upgraded my Anyconnect from v.2.x to v.3.0 while connecting to another ASA. This resulted in the destination URL to remain stuck with the latest VPN URL. I cannot make the destination go to any other URL/sites. Even if I manually type another destination, when I click Connect it automatically loads the latest destination. I searched my entire drive and could not find the "Profiles" folder nor any preferences.xml file. Just uninstalling/reinstalling the client does not fix the problem either.

Your help is greatly appreciated, and I hope Cisco fixes this nice "feature" in future releases.

Mike

[thomp]

What OS are you using

[thomp]

If your running Windows 7 you may needed to change your settings to view hidden files and look in the programdata directory.

C:\ProgramData\Cisco\Cisco AnyConnect Secure Mobility Client

[Michael Grann]

I've unchecked "Hide" system folders/files. I only see these files:

C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client>attrib

A    R       C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\acciscocrypto.dll

A    R       C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\acciscossl.dll

A    R       C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\acsock64.cat

A    R       C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\acsock64.inf

A    R       C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\acsock64.sys

A    R       C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\ac_sock_fltr_api.dll

A  SH        C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\InstallHelper.exe

A  SH        C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\ManifestTool.exe

A            C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\OpenSource.html

A  SH        C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\Uninstall.exe

A            C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\VACon64.exe

A            C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\vpnagent.exe

A            C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\vpnagentutilities.dll

A            C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\vpnapi.dll

A            C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\vpncli.exe

A            C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\vpncommon.dll

A            C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\vpncommoncrypt.dll

A            C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\vpndownloader.exe

A            C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\vpnui.exe

A            C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\vpnva64.cat

A            C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\vpnva64.inf

A            C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\vpnva64.sys

A            C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\zlib1.dll

[Michael Grann]

OS is Windows 7 x64.

[Michael Grann]

Also no "Profiles" directory here or anywhere in the drive.

C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client>dir *.

Directory of C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client

01/30/2013  11:51 AM   

          .

01/30/2013  11:51 AM   

          ..

01/30/2013  11:51 AM   

          Plugins

01/30/2013  11:51 AM   

          res

               0 File(s)              0 bytes

[thomp]

Not program files "C:\ProgramData\"

C:\ProgramData\Cisco\Cisco AnyConnect Secure Mobility Client

[Michael Grann]

I found the file under the c:\Users\user\appdata\local\cisco\ciso anyconnect secure mobility client