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Cisco AnyConnect Install Problem

josepheller
Level 1
Level 1

Hi all, I am trying to install Cisco AnyConnect 3.1.05178 on my home computer but as soon as I launch the installer file I get the following error message:

There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor.

No additional information about the DLL is provided. Also, I know for a fact that the installer I am using is not corrupt as I have tested it on a number of other machines and it runs and installs perfectly. 

Any ideas, suggestions or experiences with this issue?

Thanks!

1 Accepted Solution

Accepted Solutions

Poonam Garg
Level 3
Level 3

Hi Joseph,

you can refer this forum. It may fix your problem.

View solution in original post

2 Replies 2

Poonam Garg
Level 3
Level 3

Hi Joseph,

you can refer this forum. It may fix your problem.

Awesome, thank you Poonam. #3 did the trick!