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Cisco AnyConnect Secure Mobility Client issue

AbdullS
Level 1
Level 1

Hi I am trying to use our corporate VPN on my personal computer and it was working before. Recently I can't login

 

I have looked for solution on the internet but nothing is working.

 

I am using version 4.9

 

Please help.

 

1/28/2021
8:26:11 PM Ready to connect.
8:26:57 PM Contacting vpn.clevelandclinicabudhabi.ae.
8:27:00 PM User credentials entered.
8:27:17 PM User credentials entered.
8:27:17 PM Establishing VPN session...
8:27:17 PM The AnyConnect Downloader is performing update checks...
8:27:17 PM Checking for profile updates...
8:27:17 PM Checking for product updates...
8:27:17 PM Checking for customization updates...
8:27:17 PM Performing any required updates...
8:27:17 PM The AnyConnect Downloader updates have been completed.
8:27:17 PM Establishing VPN - Initiating connection...
8:27:17 PM Establishing VPN session...
8:27:17 PM Establishing VPN - Examining system...
8:27:17 PM Establishing VPN - Activating VPN adapter...
8:27:27 PM Establishing VPN session...
8:27:58 PM Establishing VPN - Repairing VPN adapter...
8:28:39 PM Connection attempt has failed.
8:28:40 PM VPN session ended.

8 Replies 8

kapydan88
Level 4
Level 4

Hello.

 

Can you log in normally in anyconnect client?

Can you share screen with your setting?

cisco-vpn-windows-10-not-working-4.png

please do this and check
device manager > network adapter 
select the network adapter and right click update the adapter 
restart the PC.

Thank you for your response.

 

I have went to network adapters and updated all of them one by one and restarted PC.

 

Same issue.

same network adapter for any connect, right click select properties and unclick IPv6.
try this way.

If I try to do that and test it will automatically revert to checked.

 

If I open properties for cisco anyconnect secure mobility client connection from adapter settings in network and sharing center I get this.

 

image.png

sdfdlfj.png

just unclick for IPv6 
and see if the anyconenct is connect or not

Thank you for your response.

 

When I uncheck IPV6 and try again it doesn't work.

 

And when I go back to check I find it checked.

 

I think when cisco anyconnect fails to activate the adapter and then attempts to repair it reverts back to it's original state (checked)

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