Cisco AnyConnect VPN is failing the System Scan due to an antivirus.

[Phakkhaphon]

Hi guys,

I have faced the issue; it has begun to affect my VPN remote access connections as the pictures below. I also update the antivirus (Bitdefender), but it still doesn't work. After I clicked retry, it still pops up. any thoughts?

 

 

[Nikolai Catey]

Hi this is Nikolai 

Have you checked if Bitdefender is blocking any network applications just like Any connect secure client? 

[Phakkhaphon]

Hi Nikolai,

I found this in event log, I think it block ip am i right. if I right so, how do I fix it. FYI the Bitdefender is use in my organization, and I don't have permission to config.

[Nikolai Catey]

Does your ISP prevent Port forwarding?

[Nikolai Catey]

And does your company use MAC address filtering?

Regards