Cisco Secure Client - Downloader notification/Popup disable?

[benjamin-deyoung]

 

We have moved portions of our machines to CSC 5.1.5.65 which is the last update needed in order for auto-updates to work. The issue I am experiencing is that when CSC updates it pops up a notification window that does not go away until it finishes downloading. (see image attached).

I need a way to stop this notification window from happening and appearing.

We have attempted to add these two registry keys with no success.

registryPath = "HKCU:\Software\Cisco\Cisco Secure Client"
propertyName = "EnableStatusPopups"
propertyValue = 0
propertyType = "DWORD"

registryPath = "HKCU:\Software\Microsoft\Windows\CurrentVersion\Notifications\Settings\Cisco.SecureClient"
propertyName = "Enabled"
propertyValue = 0
propertyType = "DWORD"

Is there a way via profile configuration, is it possible to be stopped from an XML file or a profile that can be edited. 

[AnthonyAth92]

Hi Benjamin,

Did you have any luck with figuring out how to stop this we also has loads of users questioning what it is every time it appears so would like it hidden like you too!  

[benjamin-deyoung]

@AnthonyAth92 
I was able to get in contact with the Cisco team and according to the team this is baked into the software with no known solution to not have this popup.

I have also encountered an issues where the update fails and the popup window stays until reboot...

Not ideal if you ask me.