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Cisco Secure Client stuck AFTER correct Authentication

I can't connect to my entreprise VPN using Cisco Secure Client on windows 10 enterprise. Few days ago I succeeded multiple times.

Description of the steps:

1 - launching Cisco Secure Client (I tried with/without "As Admin")

2 - the correct VPN name is displayed and I proceed pressing "Connect" button

3 - a new window "Cisco Secure Client - Login" apprears with SSO to Microsoft 

EmmanuelPlugAndFight_1-1740550465913.png

after succesfully entering user password and OTP (in my case I use Microsoft Authenticator app) the initial Cisco Secure Client stuck on "Please comple the authentifaction process".... that I just done.

EmmanuelPlugAndFight_2-1740550700255.png

after few seconds the windows appears as:

EmmanuelPlugAndFight_3-1740550889738.png

and VPN is not connected. PLEASE ADVISE! In the meantime I connect on my laptop and there it continues after authentication as expected.

If I give my 5 cents, it seems that the callback AFTER authentication is not called. My next step will be to re-install the Cisco secure client, since I didn't see something catchy in the huge log generated by DART.

 

 

 

 

 

version I use:

Cisco Secure Client 5.1.7.1336  
(Wed Feb 26 07:54:43 2025)
AnyConnect VPN 5.1.7.80

 

After a long time out (about 3 minutes ?) The following alert popup is displayed 

---------------------------
Cisco Secure Client
---------------------------
An error has occurred while running HostScan. Please attempt to connect again.
---------------------------
OK
---------------------------

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