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Cisco VPN Client does not work on Vista

chrislaz8592
Level 1
Level 1

Hi. I have a Vista computer with Cisco VPN Client 5.0.0.30.....

I have filled out all necessary details with public IP, policy etc. but as soon as I click to connect it does something and says not connected. The popup of the username and password does not even open for the user to submit their details to connect.

What could be the problem, all other users have XP and they can connect when out of the office? Help

2 Replies 2

mpsom
Level 1
Level 1

My first thought ... upgrade to Win7...

After that thought...

Do you see any activity on your VPN device?

Try disabeling the local Firewall on the PC

The Cisco VPN Client for Windows Vista does not support the following features:

System upgraded from Windows XP to Vista (clean OS installation required).

Start Before Logon

SmartCard Authentication

Integrated Firewall

InstallShield

64bit support

AutoUpdate

Translated Online Help - Provided only in English

Perhaps you can find an explanation here: http://www.cisco.com/en/US/partner/docs/security/vpn_client/cisco_vpn_client/vpn_client500_501/release/notes/51client.html#wp1582181

Downgrade to XP???

Riju Kalarickal
Level 1
Level 1

Vista has many known bugs and is a very unstable OS. Microsoft as acknowledged that and has even stopped supporting Vista.

So you have 2 options.

1) Upgrade to win7

2) Enable and use AnyConnect client