Could not connect to server. Please verify Internet connectivity and server address

[cwhlaw2009]

Dear ALL,

Today when I connect my client new ASA 5512 9.5(2) from office. My anyconnect pop up warning "Could not connect to server. Please verify Internet connectivity and server address".

I can ping and access by asdm or ssh and my anyconnect can connect other ASA 5512.

Other PC in office also can connect. Only my PC can't.

I removed other band VPN client program. But still pop up same message.

I think my PC have some issue. But i don't know how to fix it.

[Aditya Ganjoo · Accepted solution]

Hi,

There can be multiple reasons behind it.

May I know are you only facing this issue ?

If yes could you check if you can delete the XML profile and then test:

%ProgramData%\Cisco\Cisco AnyConnect Secure Mobility Client\Profile

Regards,

Aditya

Please rate helpful posts and mark correct answers.

[cwhlaw2009]

Dear Aditya,

I deleted the profile file, but still not work

[KBYRD1]

This is caused by having an older version of Cisco AnyConnect. Update your Cisco Client and it should resolve this issue.