Hi,
I use Cisco AnyConnect Secure Mobility Client 3.1.05170 to connect to my company network and it has been working successfully for a while and until Sunday evening Feb 8.
Today, this solution is no longer working and I've reproduced the same issue on 3 different Mac's which have 10.10.2 (on 2 Mac's) and 10.9.5 (on 1 Mac).
I can navigate on internet without any problem but when I launch the connection in Cisco AnyConnect Secure Mobility Client, it time outs and I get the following errors:
Feb 10 10:37:31 nicolass-macbook-pro-2-2.home acvpnui[7926]: Message type information sent to the user: Contacting <company server name removed for security reasons>.
Feb 10 10:37:31 nicolass-macbook-pro-2-2.home acvpnui[7926]: Initiating VPN connection to the secure gateway https://<company server name removed for security reasons>
Feb 10 10:37:31 nicolass-macbook-pro-2-2.home acvpnagent[2013]: Function: processConnectNotification File: ../../vpn/Agent/MainThread.cpp Line: 11572 Received connect notification (host <company server name removed for security reasons>, profile myaccess1.xml)
Feb 10 10:37:31 nicolass-macbook-pro-2-2.home acvpnagent[2013]: Function: resolveHostName File: ../../vpn/Common/Utility/HostLocator.cpp Line: 718 Invoked Function: CHostLocator::resolveHostNameAlt Return Code: -29294571 (0xFE410015) Description: DNSREQUEST_ERROR_EMPTY_RESPONSE
Feb 10 10:37:32 nicolass-macbook-pro-2-2.home acvpnagent[2013]: Function: getHostIPAddrByName File: ../../vpn/Common/IPC/SocketSupport.cpp Line: 322 Invoked Function: ::getaddrinfo Return Code: 35 (0x00000023) Description: unknown
Feb 10 10:37:32 nicolass-macbook-pro-2-2.home acvpnagent[2013]: Function: resolveHostName File: ../../vpn/Common/Utility/HostLocator.cpp Line: 730 Invoked Function: CSocketSupport::getHostIPAddrByName Return Code: -31195124 (0xFE24000C) Description: SOCKETSUPPORT_ERROR_GETADDRINFO
Feb 10 10:37:32 nicolass-macbook-pro-2-2.home acvpnagent[2013]: Function: ResolveHostname File: ../../vpn/Common/Utility/HostLocator.cpp Line: 839 Invoked Function: CHostLocator::resolveHostName Return Code: -31195124 (0xFE24000C) Description: SOCKETSUPPORT_ERROR_GETADDRINFO failed to resolve host name <company server name removed for security reasons> to IPv6 address
Feb 10 10:37:32 nicolass-macbook-pro-2-2.home acvpnagent[2013]: Function: logResolutionResult File: ../../vpn/Common/Utility/HostLocator.cpp Line: 913 Host <company server name removed for security reasons> has been resolved to IP address 144.24.19.20
Feb 10 10:37:32 nicolass-macbook-pro-2-2.home acvpnagent[2013]: Writing to hosts file: 144.24.19.20 <company server name removed for security reasons> ###Cisco AnyConnect VPN client modified this file. Please do not modify contents until this comment is removed.
Feb 10 10:37:32 nicolass-macbook-pro-2-2.home acvpnagent[2013]: Function: respondToConnectNotification File: ../../vpn/Agent/MainThread.cpp Line: 4893 The requested VPN connection to <company server name removed for security reasons> will target the following IP protocols and addresses: primary - IPv4 (address 144.24.19.20), secondary - N/A.
Feb 10 10:37:32 nicolass-macbook-pro-2-2.home acvpnui[7926]: Function: getUserName File: ../../vpn/Api/CTransportCurlStatic.cpp Line: 1939 PasswordEntry username is nwipfli
Feb 10 10:38:32 nicolass-macbook-pro-2-2.home acvpnui[7926]: Function: PeerCertVerifyCB File: ../../vpn/Api/CTransportCurlStatic.cpp Line: 857 Return success from VerifyServerCertificate
Feb 10 10:38:32 nicolass-macbook-pro-2-2.home acvpnui[7926]: Function: SendRequest File: ../../vpn/Api/CTransportCurlStatic.cpp Line: 1422 Invoked Function: curl_easy_perform Return Code: -30015442 (0xFE36002E) Description: CTRANSPORT_ERROR_TIMEOUT 28 : Error
Feb 10 10:38:32 nicolass-macbook-pro-2-2.home acvpnui[7926]: Function: sendRequest File: ../../vpn/Api/ConnectIfc.cpp Line: 3191 Invoked Function: CTransport::SendRequest Return Code: -30015442 (0xFE36002E) Description: CTRANSPORT_ERROR_TIMEOUT
Feb 10 10:38:32 nicolass-macbook-pro-2-2.home acvpnui[7926]: Function: connect File: ../../vpn/Api/ConnectIfc.cpp Line: 481 Invoked Function: ConnectIfc::sendRequest Return Code: -30015442 (0xFE36002E) Description: CTRANSPORT_ERROR_TIMEOUT
Feb 10 10:38:32 nicolass-macbook-pro-2-2.home acvpnui[7926]: Function: TranslateStatusCode File: ../../vpn/Api/ConnectIfc.cpp Line: 3008 Invoked Function: TranslateStatusCode Return Code: -30015442 (0xFE36002E) Description: CTRANSPORT_ERROR_TIMEOUT Connection attempt has timed out. Please verify Internet connectivity.
Feb 10 10:38:32 nicolass-macbook-pro-2-2.home acvpnui[7926]: Function: doConnectIfcConnect File: ../../vpn/Api/ConnectMgr.cpp Line: 1963 Invoked Function: ConnectIfc::connect Return Code: -30015442 (0xFE36002E) Description: CTRANSPORT_ERROR_TIMEOUT
Feb 10 10:38:32 nicolass-macbook-pro-2-2.home acvpnui[7926]: Message type warning sent to the user: Connection attempt has failed.
Feb 10 10:38:32 nicolass-macbook-pro-2-2.home acvpnui[7926]: Function: processIfcData File: ../../vpn/Api/ConnectMgr.cpp Line: 2614 Content type (unknown) received. Response type (host unreachable) from <company server name removed for security reasons>:
Feb 10 10:38:32 nicolass-macbook-pro-2-2.home acvpnui[7926]: Message type warning sent to the user: Unable to contact <company server name removed for security reasons>.
Feb 10 10:38:32 nicolass-macbook-pro-2-2.home acvpnui[7926]: Function: processIfcData File: ../../vpn/Api/ConnectMgr.cpp Line: 2724 Unable to contact <company server name removed for security reasons>
Feb 10 10:38:32 nicolass-macbook-pro-2-2.home acvpnui[7926]: Message type error sent to the user: Connection attempt has timed out. Please verify Internet connectivity.
Feb 10 10:38:32 nicolass-macbook-pro-2-2.home acvpnui[7926]: Function: connect File: ../../vpn/Api/ConnectMgr.cpp Line: 2050 ConnectMgr::processIfcData failed
Feb 10 10:38:32 nicolass-macbook-pro-2-2.home acvpnui[7926]: Function: initiateConnect File: ../../vpn/Api/ConnectMgr.cpp Line: 1181 Connection failed.
Any idea about a solution ?
Thanks in advance
Nicolas
