09-08-2011 09:26 PM - edited 02-21-2020 05:34 PM
Hi Folks,
Since the upgrade of Anyconnect to 3.0.3054 on my MAC OSX LION 10.7.1, i have been getting
failed to load preferences error. During the upgrade the vpn connection get established, but once
i disconnect and try to connect again its starts bombing on "failed to load preferences". For now
i keep uninstalling anyconnect and reinstall an older version which while autoupgrading to 3.0.3054
is able to connect for the first time. Its getting very painful. Any help from the support team will be
appreciated!
03-31-2012 06:16 PM
I had the same issue and it is due to corrupted preferences.xml file under /opt/cisco/vpn/profile directory. Easy way to fix is uninstall the client and remove the profile directory under /opt/cisco/vpn. Removing the profile directory requires a root access on MAC OS X.
11-16-2023 09:39 AM
Hi i have the solution from my side i delete the xml file on /opt/cisco/secureclient/vpn and it works
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