Not able to connect with my CISCO ANY CONNECT to my XXX client. I'm getting below . Already cleared personal certificates on my machine. Also tried to re-install cisco anyconnect
10:28:45 AM User credentials entered.
10:29:46 AM Hostscan is performing system scan
10:29:47 AM Hostscan is performing software scan
Now my IT team is suggesting to format my PC. Is this only the option now.