Buy or Renew
Buy or Renew
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
cancel
Start a conversation
382
Views
0
Helpful
1
Replies

Invalid profile returned error banner message

Nitin Singh
Community Member

‎06-19-2026 04:05 AM

 VPN Profile does not stay connected. Getting following invalid profile returned banner Message. VPN connects for few seconds and gets disconnect with timeout error even Yubi USB key is connect to device . Also on ejecting Yubi key from Standard Laptop, VPN disconnect which should not happen.
My laptop is enterprise organization provided with Win 11 24H2 OS version

NitinSingh_0-1781866877186.png

 

Labels:
0 Helpful
1 Reply 1

aleabrahao
Meraki Community All-Star
Meraki Community All-Star

‎06-19-2026 05:39 AM - edited ‎06-19-2026 05:41 AM

Perhaps these links will help you.

https://community.cisco.com/t5/vpn/vpn-connection-fails-having-one-yubikey-connected/td-p/4530694

https://support.yubico.com/s/article/Securing-Cisco-AnyConnect-with-YubiKeys

I am not a Cisco employee. My suggestions are based on documentation of Meraki best practices and day-to-day experience.

Please, if this post was useful, leave your kudos and mark it as solved.
0 Helpful
Customers Also Viewed These Support Documents