ISA550 and SSL VPN confusion

[rodman.frowert]

Hello,

I'm very confused about SSL with the ISA550.  Basically, I have SSL enabled on the ISA550.  I downloaded the AnyConnect software for my Android Samsung Galaxy S3 and I can connect to my LAN and the internet via the AnyConnect software from my phone when off site so that is working properly.

My questions has to to with regular computer clients.  What do I need to install on my Win 7 laptop that will allow me to tunnel into my 550?  If I just put in the IP address in a webrowser (https://FQDN of VPN Server.com) I get this: "The Cisco AnyConnect VPN Client is required to connect to the SSLVPN server. Please contact the site administrator to obtain the VPN client."

So obviously I am missing something.  I also see a lot of talk about "clientless" VPN.  Is that also possible with the ISA550?

Thanks!

[Jennifer Halim]

You can download and install AnyConnect client for Windows 7 as well to connect to your ISA550.

Clientless SSL VPN is not supported on ISA550.

[rodman.frowert]

Jennifer,

Is this it?

http://software.cisco.com/download/release.html?mdfid=283000185&catid=268438162&softwareid=282364313&release=3.0.10055&relind=AVAILABLE&rellifecBLE&rellifecycle=&reltype=latest

If so it won't let me download it. Ways something about needing a contract. How do I download It?

[Jennifer Halim]

To download the software, you would need to have Smartnet contract with your CCO ID link to it in order for you to download it.

[rodman.frowert]

And where would I have a contract from?  Would it have come in the box with the ISA550?

This isn't directed at you but why is it so difficult to download this?  What is the purpose of having paying Cisco customers come on the forums to ask for help for downloading such a simple piece of software?  This should be easily accessable one would think to Cisco customers.